KARTOSOFT SERVICE PROMISE

Your reliable partner in the packaging industry

Personal direct contact

We are directly accessible for our customers. Whether by phone or e-mail, you can always reach the KARTOSOFT team personally. We answer your questions and accept your development requests. Short-term appointments are a matter of course for us and if there are any technical problems with the operation of our software, we will take care of them immediately. Our Quick Support remote maintenance tool is integrated into all products and allows you to give us direct access if required.

Competitive advantages through continuous improvement

KARTOSOFT UPDATE STRATEGY

Intensive exchanges with our customers motivate us to translate daily challenges in the packaging industry into technical solutions and integrate them into our complete solution. The development of our products is never finished. This means that KARTOSOFT remains THE industry solution for the packaging industry, even in the face of major changes in the market. We provide new functions in regular updates of our products and thus increase the competitiveness of each individual partner company – at no extra cost!

Qualified support

TRANSPARENT AND PLANNABLE

We offer our customers a transparent overall KARTOSOFT package, combining our clear licensing model with maintenance and qualified support. Installation at all workstations and user training are a matter of course for us. With our complete solution, we are not only at your disposal for all technical questions, but also support you in your operational business with our best practice solutions.

We provide you with THE ERP COMPLETE SOLUTION with all-round service at predictable fixed prices.